Privacy Policy

Privacy Policy

Effective Date: 01/01/2023

Thank you for visiting Neels Cosmopro Private Limited. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.

Information We Collect

1. Personal Information:

   • When you place an order, register on our site, or contact us, we may collect the following information:
     • Name
     • Email address
     • Phone number
     • Shipping and billing addresses
     • Payment details (processed securely through third-party payment gateways)

2. Non-Personal Information:

   • We may automatically collect certain information when you visit our website, such as:
     • IP address
     • Browser type
     • Device information
     • Pages visited and browsing activity
     • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

1. Order Processing: To fulfill orders, process payments, and deliver products to you.
2. Customer Support: To respond to inquiries, requests, and provide assistance.
3. Marketing and Promotions: To send updates, newsletters, or special offers (you can opt out at any time).
4. Website Improvement: To analyze website usage and improve user experience.
5. Compliance and Security: To comply with legal obligations, detect fraud, and protect our business.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

1. Service Providers: Trusted third-party vendors who assist us with payment processing, order fulfillment, shipping, and website maintenance.
2. Legal Requirements: If required by law, we may disclose your information to comply with legal processes or protect our rights.
3. Business Transfers: In case of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal information:

1. Access: Request a copy of the personal information we hold about you.
2. Correction: Update or correct inaccurate or incomplete information.
3. Deletion: Request the deletion of your personal information, subject to legal requirements.
4. Opt-Out: Opt-out of receiving marketing communications by contacting us.

To exercise any of these rights, please contact us at support@neelsgroup.com.

Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can manage or disable cookies in your browser settings. Note that disabling cookies may impact your experience on our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with their information, please contact us, and we will take appropriate action.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Email: info@neelsgroup.com | support@neelsgroup.com
• Phone: +91 96017 61999
• Address:
  Neels Cosmopro Private Limited
  B-1546, Jambusar Road, Main Canal,
  Village Dabhasha, Taluko Dabhasa,
  Vadodara – 391440, Gujarat, India

We are committed to protecting your privacy.