Terms & Conditions

Terms & Conditions

Effective Date: 01/01/2023

Welcome to Neels Cosmopro Private Limited! These Terms & Conditions outline the rules and regulations for the use of our website, located at www.neelsgroup.com.

By accessing or using this website, you agree to comply with and be bound by these Terms & Conditions. If you disagree with any part of these terms, please refrain from using our website.

1. Definitions

  • “We,” “Us,” or “Our” refers to Neels Cosmopro Private Limited.
  • “You” or “User” refers to any individual or entity accessing or using our website.
  • “Website” refers to www.neelsgroup.com.

2. Use of the Website

  1. Eligibility:

    • You must be at least 18 years old to use this website. By using this website, you confirm that you are legally capable of entering into a contract.

  2. License to Use:

    • We grant you a limited, non-transferable, and revocable license to access and use our website for personal and non-commercial purposes.
    • You may not modify, reproduce, or republish any content from our website without our prior written consent.

  3. Prohibited Activities:

    • You agree not to:
      • Use this website for any unlawful purpose.
      • Interfere with or disrupt the website’s operation.
      • Attempt to gain unauthorized access to the website’s systems or data.
      • Copy, distribute, or exploit any content without proper authorization.

3. Products and Orders

  1. Product Descriptions:

    • We strive to provide accurate information about our products. However, we do not warrant that product descriptions, images, or other content are completely accurate or error-free.

  2. Pricing:

    • All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
    • Prices are subject to change without notice.

  3. Order Acceptance:

    • Your order is considered accepted only when we send you an order confirmation via email.
    • We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.

  4. Payment:

    • All payments are processed securely through trusted third-party payment gateways. We do not store your payment information.

  5. Shipping:

    • Shipping timelines and delivery estimates are provided for your convenience and are not guaranteed. Delays may occur due to unforeseen circumstances.

4. Return and Refund Policy

For information on returns and refunds, please refer to our Refund and Returns Policy, available on our website.

5. Intellectual Property

  1. Ownership:

    • All content on this website, including text, images, logos, graphics, and software, is the property of Neels Cosmopro Private Limited and is protected by applicable copyright and intellectual property laws.

  2. Restrictions:

    • You may not use, reproduce, or distribute our content for any commercial purpose without our prior written permission.

6. Limitation of Liability

To the maximum extent permitted by law:

  • We shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use our website or products.
  • Our total liability shall not exceed the amount paid by you for the products purchased.

7. Indemnification

You agree to indemnify, defend, and hold harmless Neels Cosmopro Private Limited, its directors, employees, and affiliates from any claims, damages, or losses resulting from your breach of these Terms & Conditions or misuse of the website.

8. Third-Party Links

Our website may contain links to third-party websites. We do not control or endorse the content of these websites and are not responsible for any damages or issues arising from your use of third-party links.

9. Termination

We reserve the right to terminate or suspend access to our website at any time, without notice, for any reason, including breach of these Terms & Conditions.

10. Changes to These Terms

We may update or modify these Terms & Conditions at any time. The updated version will be posted on our website with the effective date. Continued use of our website after changes constitutes your acceptance of the revised terms.

11. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Vadodara, Gujarat, India.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us:

  • Email: info@neelsgroup.com | support@neelsgroup.com
  • Phone: +91 96017 61999
  • Address:
    Neels Cosmopro Private Limited
    B-1546, Jambusar Road, Main Canal,
    Village Dabhasha, Taluko Dabhasa,
    Vadodara – 391440, Gujarat, India

Thank you for visiting Neels Cosmopro Private Limited.

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